Brooklyn Pup LLC’s Policies

Group Classes

- In order to meet our clients needs and changing schedules, if you miss a pet manners class you are welcome to make it up in future cycles with an rsvp, and depending on availability (maximum one make up session per student, only for pet manners).

- We cannot offer refunds or transfers. We limit enrollment to keep our classes small and make sure each dog/human team gets high quality instruction and attention they need. We appreciate your understanding that once you have reserved a spot we agree to hold this spot for you in which case it is made unavailable to other dog/handler teams

- If your dog or puppy is sick please do not bring them to class. Always consult your vet and feel free to reach out if you are unsure about your pup’s wellbeing.

- If registration does not meet the minimum number of pups, start-dates are subject to change.

One on One Sessions

- We accept cancellations up to 24 hours prior to the session. Cancellations less than 24 hours will incur the full fee

- Packages need to be used within six months of purchase. After thad date any leftover sessions will expire